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Privacy Policy

1. Introduction

This Privacy Policy describes how Mohammed Baleeq Ahmed, through Supreme and Beyond, operating Digital Mindster via baleeqahmed.com ("we", "us", "our"), collects, uses, stores, and protects your personal data when you use our Platform.

By using the Platform, you consent to the data practices described in this Policy. This Policy is compliant with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and is aligned with principles of the Digital Personal Data Protection Act, 2023.

2. Data We Collect

2.1 Information you provide directly

  • Full name, email address, phone number, and billing address collected at registration and checkout.

  • Payment information processed via Razorpay, Stripe, or UPI. We do not store card details; payment processors handle all sensitive financial data.

  • Course progress, quiz responses, and assignment submissions within the Platform.

  • Communications sent to us via email or through community platforms (Telegram, WhatsApp)

  • Information shared during live sessions on Zoom or Google Meet.

2.2 Information Collected Automatically

  • Device information including browser type, operating system, and IP address.

  • Usage data including pages visited, time spent on pages, and click behaviour, collected via Google Analytics.

  • Advertising interaction data collected via Meta Pixel (Facebook/Instagram) to measure campaign effectiveness and enable retargeting.

  • Cookies and similar tracking technologies as described in Section 6.

2.1 Information you provide directly

  • Full name, email address, phone number, and billing address collected at registration and checkout.

  • Payment information processed via Razorpay, Stripe, or UPI. We do not store card details; payment processors handle all sensitive financial data.

  • Course progress, quiz responses, and assignment submissions within the Platform.

  • Communications sent to us via email or through community platforms (Telegram, WhatsApp)

  • Information shared during live sessions on Zoom or Google Meet.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To process your enrolment and deliver purchased courses, memberships, and live sessions.

  • To send transactional communications including receipts, access credentials, and session reminders.

  • To send marketing communications including newsletters, new course announcements, and promotional offers, where you have consented to receive them.

  • To measure the performance of our advertising campaigns via Meta Pixel and Google Analytics.

  • To comply with our legal obligations under Indian law.

  • To enforce our Terms and Conditions and protect the rights of the Platform and its users.

4. Marketing Communications

By registering on the Platform, you consent to receive email communications from us, including newsletters, course updates, and promotional offers. You may opt out at any time by clicking the unsubscribe link in any marketing email, or by emailing hello@baleeqahmed.com

Opting out of marketing emails will not affect transactional communications necessary for service delivery.

5. Sharing of Personal Data

We do not sell your personal data to third parties. We may share your data with the following categories of service providers strictly to deliver our services:

  • Payment processors: Razorpay, Stripe (for payment processing).

  • Email service providers: For delivery of transactional and marketing emails.

  • Analytics providers: Google Analytics (usage analytics).

  • Advertising platforms: Meta (Facebook/Instagram) via Meta Pixel, Google via Google Ads and Google Analytics, and LinkedIn via LinkedIn Insight Tag (advertising measurement and retargeting).

  • Video conferencing platforms: Zoom or Google Meet (live session delivery).

  • Community platforms: Tag Mango, Telegram and WhatsApp (student community communication).

6. Cookies and Tracking Technologies

Our Platform uses cookies and similar technologies to enhance your experience, analyse usage patterns, and deliver relevant advertising. The categories of cookies we use include:

  • Essential cookies: Necessary for the Platform to function, including session management and login persistence.

  • Analytics cookies: Used by Google Analytics to collect anonymised data on how visitors use the Platform.

  • Marketing cookies: Used by Meta Pixel, Google Ads, and LinkedIn Insight Tag to track conversions and support targeted advertising across Facebook, Instagram, Google, and LinkedIn.

You may disable cookies through your browser settings; however, this may affect the functionality of the Platform. By continuing to use the Platform, you consent to our use of cookies as described above.

7. Data Retention

We retain your personal data for as long as your account is active, or as long as necessary to fulfil the purposes for which it was collected, including compliance with legal obligations, resolution of disputes, and enforcement of agreements.

If you wish to delete your account and associated data, please contact hello@baleeqahmed.com. Note that some data may be retained for a period after deletion where required by law or for legitimate business purposes.

8. Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include secure HTTPS connections, access controls, and use of reputable third-party processors.

No system is completely secure. In the event of a data breach that materially affects your rights, we will notify you in accordance with applicable Indian law.

9. Your Rights

Under applicable Indian data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Email service providers: For delivery of transactional and marketing emails.

  • Correct inaccurate or incomplete personal data.

  • Request deletion of your personal data, subject to legal retention requirements.

  • Withdraw consent for marketing communications at any time.

  • Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, contact us at hello@baleeqahmed.com. We will respond within a reasonable time and in accordance with applicable law.

10. Children's Privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

11. Third-Party Links

The Platform may contain links to third-party websites or resources. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Platform with a revised effective date. Material changes will be communicated to registered Students via email.

13. Contact

For any privacy-related queries or requests, please contact:

Email : hello@baleeqahmed.com

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